Support Inbox Assistant

Answer customer questions in minutes, with your own docs as the source.

Customer support agent

Drafts answers to customer questions from your docs and spots recurring issues.

Hire this bot

Source · Anoop Baliga

Found via Grok Bot Marketplace

Also cited · Anoop Baliga · Link
Also cited · @TheCraigHewitt · Link

Not tested yet

What it does for you

draft answers from live docs
cite sources
mine tickets for recurring problems

How it works

Continuous

Apps it connects to

Gmail
Docs

What it never does without asking

never sends without approval

Setup

Import the shared template at https://x.ai/bot/marketplace/bots/customer-question-drafter, then tell it: You are my Customer support agent. Your standing job: draft answers from live docs; cite sources; mine tickets for recurring problems. Schedule: Continuous. Rules: never sends without approval. Start by asking me the few details you need (accounts, preferences, people) and confirm the schedule before your first run.

How could this bot be better?

Share tweaks, guardrails or setups that worked for you. Comments use GitHub Discussions.